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Book your tour

booking procedure

  • Once we have received your booking form we send it off to your accommodation and once we have confirmation from them via invoice you will be invoiced.

  • You now have a tentative booking.

  • You will then be required to pay 50% of the invoice within 48hrs so we can confirm accommodation with deposit.

  • Once deposit has cleared we will send an updated invoice.

  • Your booking is now confirmed.

  • Your pre-arrival info will be sent. Please take the time to read!

Please note: Encountours are not suitable for the weak, fragile and unfit. The activity is a team effort, we all help push the boat into the water and support each other in the experience. You will be getting wet from the start.

 

Under 5's, special needs & pregnancies by arrangement, these must be disclosed prior to booking!

 

Non-swimmers are not permitted into the water, however boat based viewing is available.

booking terms

  • DERC reserves the right to cancel and re-schedule launches due to weather and minimum numbers not being met. Tours do not take place in poor sea state (rough seas and blue bottles/Portuguese man of war) and are subject to a min of 4 NON STO (special tour operator discount) guests.

  • Please ensure enough days to get all your launches in.

  • No visa request letter are issued until the first deposit has been received by DERC.​​

  • DERC is not responsible for the weather, species abundance and behaviour, all of which are factors that influence your experience. Weather cancelled launches: voucher valid for 6 months OR refund less 10% handling fee.

  • Cancellation: 60 days prior to tour: Refund less 15% handling fee. 30 days prior to activity: 100% cancellation fee is applicable.

  • No refunds on accommodation or transfer fees paid across to providers unless agreed upon by said provider.

  • No refunds on missed launches, nights, meals & transfers.

  • Please book for the first day/s you are here; if in the event we need to reschedule for calmer seas we have some days to work with.

DOLPHIN OPTION
ACCOMMODATION OPTION
SLEEPING REQUIREMENTS
DIET REQUIREMENTS
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Thank you for your booking! We look forward to sharing the Magic of the Local Dolphins of Ponta with you!