BOOK YOUR ENCOUNTOUR
Fill in the below booking form and we will book your spot! Due to the nature of WILD dolphins we recommend a multiple launch dolphin encountour and a few nights stay in Ponta do Ouro to avoid disappointment. Our dolphins are wild and sometimes are not in the area or simply don’t feel like engaging.
Please book for the first day/s you are here; if in the event we need to reschedule for calmer seas we have some days to work with.
Please note: Encountours are not suitable for the weak, fragile and unfit. The activity is a team effort, we all help push the boat into the water and support each other in the experience. You will be getting wet from the start. Under 5's, special needs & pregnancies by arrangement, these must be disclosed prior to booking! Non-swimmers are not permitted into the water, however boat based viewing is available. Encountours include safety briefing, code of conduct, tax, gear and on-line dolphin diary of your encountours. Extra’s include dolphin snorkel course & t-shirt.
Please referance accommodation options here
Once we have received this we send it off to your accommodation choice and once we have confirmation from them via invoice you will be invoiced.
You now have a tentative booking.
You will then be required to pay 50% of the invoice within 48hrs so we can confirm with deposit for accommodation.
Email your proof of payment.
Once deposit has cleared we will send an updated invoice.
Your booking is now confirmed.
Your pre-arrival info will be sent. Please take the time to read!
Launching requires a minimum number of participants or the fees thereof if in the event the min launching requirement is not met.
DERC reserves the right to cancel and re-schedule launches due to weather. Tours do not take place in poor sea state (rough seas and blue bottles/Portuguese man of war).
Please ensure enough days in the area to get all your launches in.
No visa request letter are issued until the first deposit has been received by DERC.
No refunds on missed launches, nights, meals & transfers.
Weather cancelled launches: voucher valid for 6 months OR refund less 10% handling fee.
DERC is not responsible for the weather, species abundance and behaviour, all of which are factors that influence your experience.
Cancellation: 60 days prior to tour: Refund less 15% handling fee. 30 days prior to activity: 100% cancellation fee is applicable. No refunds on accommodation fees paid across to providers unless agreed upon by said provider.